Lead IT Support

Bloom Town Jaya is seeking a highly skilled and experienced Lead IT Support to join our team in Lubuklinggau. In this role, you will be responsible for providing technical support and ensuring the smooth operation of our IT systems. As a Lead IT Support, you will play a crucial role in maintaining our company's IT infrastructure and providing excellent service to our employees.

We offer a competitive salary, a comprehensive benefits package, and opportunities for professional growth and development. If you are passionate about IT and have a strong desire to help others, we encourage you to apply.

Join us and be part of a dynamic and innovative team at Bloom Town Jaya.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Provide technical support to employees and ensure the smooth operation of IT systems.
• Monitor and maintain IT infrastructure, including servers, networks, and workstations.
• Troubleshoot and resolve IT issues in a timely manner.
• Ensure the security and integrity of our IT systems and data.
• Lead and mentor a team of IT support staff.
• Stay up-to-date with the latest IT trends and technologies.
• Develop and implement IT policies and procedures.
• Provide training and support to employees on IT-related matters.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in IT support or a related role.
• Strong technical skills in hardware, software, and networking.
• Knowledge of ITIL framework and best practices.
• Excellent problem-solving and communication skills.
• Ability to work well under pressure and meet deadlines.
• Strong leadership and team management skills.
• Fluency in English and Indonesian languages.

🛠️ Keahlian

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